Terms and Conditions for Spanish Lessons and Tuition Services

Booking and Payment

  1. All courses must be booked and payment terms agreed in advance.

  2. Course fees are payable in advance and payment must be received prior to any class taking place.

  3. For courses arranged by phone or email, and prior the commencement of the course SW1 Spanish will provide a written confirmation of the dates, times and locations of the lessons and the agreed fees payable. The booking is confirmed only when payment is received by SW1 Spanish.

  4. For courses booked online the booking is confirmed when payment is made.

 

Cancellation and Refunds


1) SW1 Spanish will agree to the cancellation any course booked and refund any monies paid (excluding credit card fees and the cost of any course materials) subject to written confirmation being given by the customer at least seven days before the date of the first lesson.

2) If the client needs to rearrange a lesson for a different date and time there will be no charge if the client provides at least 24 hours written notice. Classes cancelled with less than 24 hours’ notice will be charged in full as if the lesson had taken place.

 

Alterations by SW1 Spanish

SW1 Spanish will do its utmost to provide the agreed services on the dates and times that have been agreed, but it must reserve the right to modify or cancel any lessons if unforeseen circumstances arise. 

Responsibilities

SW1 is responsible for ensuring that the course is delivered as described and that all services are of a reasonable standard. SW1 Spanish shall not be liable for any failures due to:

  1. Actions or failures by the client;

  2. Unavoidable or unforeseeable events or circumstances.

 

Special Requirements

SW1 Spanish is committed to accessibility and supporting customers with disabilities. SW1 Spanish will make all reasonable adjustments to the service provided.

Special Offers

Only one offer (free course book or free class or 10% discount) can be claimed for each booking. 

Privacy policy

SW1 Spanish collects the minimum information necessary to provide its services.

Data collected in the UK is held in accordance with the Data Protection Act and GDPR. All reasonable precautions are taken to prevent unauthorised access to this information.

We will only use the data you provide in order to communicate with you about the service we are providing to you. We will never use your data to send you unsolicited communication of any kind. Your data will only be retained or disclosed as may be necessary to meet any statutory requirements.

 

No data will be passed on to any third party.

SW1 Spanish

All references to SW1 Spanish mean Montserrat Trujillo trading as SW1 Spanish

VAT

SW1 Spanish is a small business and not required to be registered for VAT. The prices indicated on this website do not include a VAT element.

Website

All efforts are made to ensure the details on the website are accurate and up to date. The images shown on the website are for illustrative purposes and are not taken from actual classes.

©2019 by Montserrat Trujillo 

in association with London Spanish Tutors